Adams Multilingual Recruitment

Junior Account Manager | Customer Service Support | German | Dutch

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ADAE05836

Job description

Do you speak Dutch and German? Would you like to join a vibrant, face-paced company, one of the leaders in packaging industry, located in the heart of Rotterdam?

Our client offers a great new job opportunity to a Dutch & German speaker with strong English skills in their office in South Rotterdam. You will join another German speaking colleague in Customer Service department, where you will be responsible for supporting international clients. You will discuss clients' needs and translate it to your colleagues across different departments (production, sales, logistics, warehouse). You will daily discuss packaging matters related to design, specifications, labelling.

Anyone who enjoys communication and has strong customer service attitude will do a great job. These are the responsibilities you can take over:

  • Handling of orders and calls, placing information in the system
  • Control price, delivery time and status of the orders
  • Supporting Sales Manager with calculations, requests of quotations as well as preparing customer visits
  • Keeping Sales files and Management Information up-to-date
  • Stock control
  • Complaints handling
  • Monitoring credit level and ensuring timely payment of delivered goods in consultation with the finance department

Job requirements

We are looking for someone with the following fit:

  • Fluent in Dutch, German and English (both written and spoken);
  • At least 3 year of working experience
  • Preferably, you have worked in a Customer Service, Sales Support or Account Management position before
  • Good communication skills
  • Patient and organised way of working
  • Strong MS Office skills (Excel, Word, Outlook and PowerPoint)
  • Experience with ERP and CRM systems is an advantage
  • Professional and customer-oriented attitude

Company profile

The company operates in packaging industry and supports clients worldwide. They have office and productions facilities based in Rotterdam.

Company culture

Dynamic, vibrant company with hands-on, no-nonsense Rotterdam mentality.

Additional information Junior Account Manager | Customer Service Support | German | Dutch

Please, apply directly on our website or call me with questions on 0652667440 / drop me a line on alexandra@adamsrecruitment.com.

Location

Rotterdam

Contact person

Alexandra Emelyanova
T: +31 10 3031 011
Can we help you?
Alexandra Emelyanova
Role: Recruitment Consultant - Rotterdam
Cell phone: +31 6 5266 7440
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amsterdam office

Teleport Towers, 12th floor 
Kingsfordweg 151
1043 GR Amsterdam

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Telephone: +31 (0)20 580 0340
Email: amsterdam@adamsrecruitment.com

rotterdam office

Spaces, 8th floor
Hofplein 20
3032 AC Rotterdam

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Telephone: +31 (0)10 303 1010
Email: rotterdam@adamsrecruitment.com
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