Adams Multilingual Recruitment

German Customer Service


Job description

International company looking for a Customer Service Representative who can take care of the German market. In this role, you will be in contact with retails. ( B2B) .

As a Customer Service Representative you will be :

  • Responsible for all communication with retailers in Germany
  • Answering questions via emails and phone calls regarding product information
  • Taking care of the all process from Order to cash (order status, availability of goods)
  • Working with SAP entering the orders.
  • Handling of complaints or solving issues
  • Managing returns in a quick and efficient manner
  • Working hands in hands with the sales team and the marketing team.

  • What is in it for you
  • Great life/working balance
  • Friendly team and a casual working environment
  • Free breakfast once a week
  • Working with a company who cares about the environment and work ethics.

Job requirements

  • MBO diploma or higher
  • Relevant work experience in Customer Service, min 1 year.
  • Proactive and service minded attitude
  • Excellent communication skills
  • Excellent level of German
  • Work experience with an ERP system (SAP or similar)
  • Helpful and a team player
  • Excellent knowledge of MS Office

Company profile

American company in the retail industry with the European office in Rotterdam.



Contact person

Audrey Monje
T: +31 10 3031 016
Can we help you?
Audrey Monje
Role: Senior Recruitment Consultant
Cell phone: +31 6 5267 1010

amsterdam office

Teleport Towers, 12th floor 
Kingsfordweg 151
1043 GR Amsterdam

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Telephone: +31 (0)20 580 0340

rotterdam office

Spaces, 8th floor
Hofplein 20
3032 AC Rotterdam

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Telephone: +31 (0)10 303 1010
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