Technical Product Support | Nordic | Danish | Swedish | Norwegian

  • Location

    Amersfoort

  • Sector:

    Customer Service

  • Contact:

    Alexandra Emelyanova

  • Job ref:

    JN -022018-23968

  • Published:

    6 months ago

  • Expiry date:

    2018-04-24

Do you speak fluent Danish, Swedish or Norwegian? Are you interested in setting your career in technical product support and top-level account coordination? We are recruiting for a Customer Support Specialist to support Nordic markets for our client, a large international technical retailer player with global exposure. For their EU headquarters based in Amersfoort, they are looking for a colleague who enjoys working with internal and external clients, following up on technical product questions, troubleshooting and making sure the client is happy with the services provided. The company offers a long term opportunity, multicultural supportive environment and dynamic challenging assignments. Please, read below for more details and apply below:

On a daily basis you will be responsible for a large diversity of tasks, which will motivate and trigger you to develop further. Among many, you will:

  • Maintain strong relationship with the dealers
  • Provide high-quality first line technical support on product matters to the client
  • Prepare and follow up on quotations and fees
  • Act as the first point of contact for the client on all requests
  • Participate in client meetings

What we offer:

  • market conform salary
  • travel allowance
  • 8% holiday allowance
  • international dynamic environment
  • close-knit supportive team
  • 24 holidays 

What you offer:

  • At least 1-2 years of experience with customer service, preferably in a Business-to-Business environment
  • Fluency in one of the following languages (both written and spoken): Danish, Swedish, or Norwegian
  • good understanding of English is expected
  • Service-mindedness and strive to achieve high-quality account management
  • Able to work in a dynamic and fast-changing environment
  • Fun colleague to work with

Company profile:

Our client is an international technical manufacturer operating on a business-to-business market. They offer highly innovative, modern technical solutions to their clients worldwide.

Company culture:

The company has their office in Utrecht region with around 100 international employees working at the moment. They are close-knit, friendly, supportive, energetic, involved, down-to-earth and professional.

Additional information:

You will be offered a temporary contract for 7 months after which based on performance you will be hired directly on a company's contract for a longer term. You will receive transportation allowance, in case you will be commuting. 

The position is for full-time (40H/week) with standard hours of 08:30 - 17:00. In case of questions, please call on 0652 667440 or drop a line on alexandra@adamsrecruitment.com.