Strategic Account Desk Supervisor

  • Location

    Rotterdam

  • Sector:

    Customer Service

  • Contact:

    Edina Struhar

  • Job ref:

    JN -122018-24568

  • Published:

    6 days ago

  • Expiry date:

    2019-02-14

Are you enthusiastic, pro-active and result driven? Do you have experience with supervising a customer support team? If yes, then we are looking for you!

You can be the new Strategic Account Desk Supervisor for one of our clients, an international player in industrial technologies.

Excited to know more? Here is what you will be dealing with on a daily basis:

  • Leading the customer support team and monitoring the activities for key customers and distributors
  • Maintaining and developing new relationships with the key accounts and various stakeholders
  • Be responsible for team's productivity, ensuring targets are met
  • Identifying areas for improvement and taking initiatives to increase performance and customer satisfaction
  • Striving to maximize customer engagement with creative means

What's in it for you?

  • A market competitive salary
  • Cover of transport costs
  • 39 working hours per week
  • A business casual working environment with a flat organizational structure

Your profile:

  • 2-3 years of experience in a similar position with supervisor/ team leader responsibilities
  • Excellent communication in English, any other European language is a plus
  • Results-oriented and pro-active approach
  • Able to work independently with good organizational and people skills
  • Experience with working in dynamic and demanding working environments

 

You have what it takes? Then apply now and don't miss on this great opportunity!