Sales Support DACH | German

  • Location

    Hoofddorp

  • Sector:

    Customer Service

  • Contact:

    Mariya Patronova

  • Job ref:

    JN -122019-25317

  • Published:

    16 days ago

  • Expiry date:

    2020-02-26

For a global leader in the tech security solutions, we are looking for a Sales Support professional to join the team and take ownership of some of their key accounts in the DACH market. Your purpose in this position would be to support both clients and business developers, thus ensuring a great experience, ongoing satisfaction and enabling the team to win new projects.

Main Responsibilities:

  • Order management
  • Shipping and delivery coordination with 3PL
  • Follow up on opportunity reporting
  • Manage incoming requests, create proposals, and complete quotes
  • Relationship building and account management
  • Stock control and inventory management in cooperation with warehouse and supply chain team
  • Support with backorder, customer complaint, problem-solving, etc.

Your profile:

  • Business-fluent in German and English
  • At least 3 years of customer service, order management, and/or sales support experience
  • B2B or enterprise customers focus
  • Knowledge of multiple selling models is a plus
  • Experience with domestic and international transportation
  • Stress-resistant and proactive personality
  • Multitasking and strong communication skills
  • Excellent reporting skills via Excel

Benefits:

  • Competitive remuneration
  • Performance-based bonus
  • 25 holidays
  • 100% travel costs reimbursement
  • Pension plan

Please note that the possession of a valid work permit is a must for this opportunity!

If you can imagine yourself steering the DACH business and supporting the business growth and fulfill all necessary requirements, don't hesitate to apply directly or reach me at mariya@adamsrecruitment.com