Sales Support

  • Location

    Amsterdam

  • Sector:

    Sales

  • Contact:

    Georgia Christodoulou

  • Job ref:

    JN -032020-25453

  • Published:

    3 months ago

  • Expiry date:

    2020-07-20

For one of our clients, an international company in the food industry, we are looking for a Sales Support Representative, responsible to manage and process all assigned customer purchase orders.

Responsibilities

  • Act as a single point of contact for customers and international sales organization assigned to you with regards to all order related matters;
  • Establish key client relationships in order to improve customer satisfaction;
  • Correctly and efficiently process and manage all purchase orders into sales orders through following contractual agreements and internal guidelines;
  • Ensure that all order related data is well maintained
  • Manage and monitor progress of sales orders and proactively communicate to customers and/or sales organization;
  • Prepare and apply for shipping and export documents, both internal as well as with governmental bodies, and third parties;
  • Manage the complete international shipping process ensuring that specific customer requirements are followed;
  • Determine and prepare required export, transport and billing documents to secure a smooth and problem free shipment;
  • Support credit control/collection;

Requirements

  • Bachelor degree in Business administration, Sales-Commercial, Logistics or Supply Chain (or level gained through experience)
  • Minimum of 3 years’ experience within sales support or customer service
  • Experience with customer relations in an international B2B market and food industry is a plus
  • Computer knowledge and Excel
  • Fluent in English both written and verbally is a must
  • Fluent in Dutch both written and verbally is a plus
  • Good communication and customer service skills with the ability to communicate effectively via e-mail and phone is a must.

 

For applications and inquiries, contact Georgia at georgia@adamsrecruitment.com