Order Management Specialist | French

  • Location

    Amsterdam

  • Sector:

    Customer Service

  • Contact:

    Androniki Zafeiropoulou

  • Job ref:

    JN -022018-23927

  • Published:

    6 months ago

  • Expiry date:

    2018-02-28

Our client, a cool international company with a start-up mentality, are looking for an Order Management Specialist French speaker for their Headquarters in Amsterdam.

What do they do? They provide online global internet services to their B2B clients worldwide.

What will you be doing? You will:

  • Maintain relationships with the clients and internet service providers in different countries across the world
  • Translate services and proposals of internet access providers into proposals for their standard services (incl. pricing and terms) 
  • Manage and respond to incoming quote requests for internet services and update the system accordingly 
  • Validate and process orders; making sure all stakeholders are updated in a timely manner throughout the process 
  • Administrate all correspondence with customers and providers 
  • Act as a main point of contact for any supplier related issues within your region 

What are they looking for?

  • College or University education
  • Proficient French speaker - knowledge of Italian is considered a plus
  • Basic knowledge and interest in Internet Access services worldwide
  • Good knowledge of excel
  • Ability to understand, and work in, a very international and multicultural environment
  • Ability to prioritize with tight deadlines
  • Accurate and well organized, persistent, quality driven
  • customer focused and strong communication skills (written and verbal)
  • High level of flexibility
  • Knowledge of Salesforce is a plus

What do they offer:

  • Direct contract
  • Competitive salary
  • Flexible starting / ending hours
  • 25 holidays
  • Transport compensation
  • Friday lunch
  • Dutch courses
  • Laptop
  • Mobile phone policy
  • Collective health insurance 

Company profile:

International | dynamic | vibrant | stimulating work environment