Operations Manager

  • Location


  • Sector:


  • Contact:

    Sylvia Lubak

  • Job ref:

    JN -032019-24765

  • Published:

    28 days ago

  • Expiry date:


For a client of ours – a socially responsible investor dedicated to empowering people globally named Oikocredit – we are currently seeking an Operations Manager. The Operations Manager will be coordinating the overall unit and its performance while developing and managing the team, processes and policies as well as annual plan to enable the organization to achieve its business objectives.

This company has a very international mindset and promotes sustainable development of local societies.  Oikocredit's mission is to provide financial services and support to organisations to improve the quality of life of low-income people or communities in a sustainable way. 

They offer a triple return to investors: social, environmental and financial. 

More information about Oikocredit can be found at: www.oikocredit.coop/jobs/working-for-oikocredit.

Responsibilities | Operations Manager:

  • Managing the unit responsible for ensuring efficient operations related to credit, equity, transactions, capacity building, and outflow/inflow systems. Part of the time of the role will also be dedicated to ensuring adequate facilities & support services.
  • Functional business owner for the major inflow and outflow IT applications.
  • Being the point of contact on KYC support for both inflow and outflow, and developing employee knowledge regarding risk criteria. To succeed, the team will require close collaboration with both the credit and equity business.


  • Masters’/Bachelors’ Degree in the field of business, finance or other relevant disciplines.
  • Minimum 6 years of relevant work experience with at least two 2 years in a management function. 
  • Experience with stakeholder management.
  • Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes (e.g. Lean Six Sigma).
  • Demonstrated ability to define and implement efficient and risk-controlled operational processes and fostering a culture of continuous process improvement.
  • Affinity with IT processes.
  • Ability to liaise and align across departments and teams.
  • Thorough understanding of middle-back office operations.
  • Fluency in English

What do they offer:

A direct contract for one year to start with, 13th month, 8% holiday allowance, travel cost reimbursement, a collective pension plan, a diverse environment with more than 30 nationalities only in Amersfoort.

Interested? Please email your English resume and motivation letter to: sylvia@adamsrecruitment.com