Front Office | German

  • Location

    Zeist

  • Sector:

    Customer Service

  • Contact:

    Mariya Patronova

  • Job ref:

    JN -112019-25246

  • Published:

    5 days ago

  • Expiry date:

    2020-01-31

Are you a native German-speaker with affinity for tourism and a customer-oriented mindset? Are you based in the Utrecht area and available to take on a new challenge?

Our client – a growing company from the hospitality industry, offering innovative luxurious products - is seeking the next addition to their vibrant front office team, based in Zeist.

Responsibilities:

  • Main point of contact for the guests between booking and travel stage (answering questions, making minor changes, etc.)
  • Communication of the travel details and travel bookings management
  • Control and preparation of travel documents

Requirements:

  • Experience within a customer support environment (experience in the travel industry is a plus)
  • Strong communication skills in both German and English
  • GDS knowledge and affinity for customer satisfaction

Benefits:

  • High degree of independence 
  • Dynamic atmosphere
  • Competitive salary package
  • Pension contribution
  • 100% travel costs reimbursment
  • Daily free lunch
  • Delicious coffee