ERP / CRM Support Coordinator

  • Location

    Amsterdam

  • Sector:

    IT

  • Contact:

    Androniki Zafeiropoulou

  • Job ref:

    JN -062018-24149

  • Published:

    28 days ago

  • Expiry date:

    2018-07-29

Are you looking for a job in a company with a global presence? If the answer is “yes”, then please look further!

For our client, an innovative company with motivating work environment is looking for a ERP / CRM Support Coordinator to join their Amsterdam office.

As an ERP / CRM Support Coordinator will provide level 1 support on SAP solutions including:

  • Act as main point of contact for user issues.
  • Prepare, execute and maintain Training supports and standard operation procedures (SOP) related to SAP solutions
  • Maintain users and access rights (creation of new users, password initialisation…)
  • Ensure technical and functional support to users
  • Ensure a smooth communication between end-users and central SAP team to resolve incidents as quickly as possible
  • Participate in projects linked to upgrades of SAP solutions
  • Adaptations of SAP solutions (template modifications, report creation...) when needed
  • Part of beta testing users for new releases of SAP solutions, when needed

What do they offer:

  • 1 year contract to begin with
  • Flexible working hours
  • Contribution to health insurance
  • Reimbursement of travel expenses
  • Daily lunch

How does the ideal ERP / CRM Support Coordinator look like?

  • 1 to 2 years of experience working with or supporting business solutions like CRM, ERP, HR system
  • Experience with SAP By Design or SAP Cloud 4 Customer or SAP Success-factors is a great advantage 
  • Knowledge of functional processes (Finance, Sales, Purchasing, Project Management), in an event company an asset
  • Ability to communicate with all levels in the company
  • Fluent in English, any other European languages a plus (French / Spanish / German)
  • Ability to travel, when needed

Company profile: committed to excellence, quality oriented culture, high-spirited and professional team, focused on people development 

Apply now!