Customer Support | German

  • Location

    Amsterdam

  • Sector:

    Customer Service

  • Contact:

    Sandhya Subbammal

  • Job ref:

    JN -092018-24370

  • Published:

    10 days ago

  • Expiry date:

    2018-10-14

Do you speak fluent German? Are you looking to fast-track your career? Would you like to work for a fast-growing and international company with excellent growth opportunities?

If you have answered YES! YES! YES! then we have the perfect opportunity for you!

Job tasks as a Customer Support:

  • Be the first contact between the brand and the customer
  • Provide product information and effective technical support through multiple channels (phone, e-mail)
  • Provide first-class, high-quality, professional responses to customer inquiries
  • A constant and pro-active improvement of product/support knowledge.
  • Receive, register and manage all incoming service / support calls from customers

Requirements

  • Fluent German and English (written and spoken); French is a bonus
  • Service and customer-oriented mindset
  • Excellent communication skills (both written and verbal)
  • Proven experience in IT is an advantage.
  • Good team spirit and business goals’ oriented.
  • Technically proficient; knowledge is a clear advantage; basic knowledge of PC hardware; good knowledge of Windows

The Company profile:

Our client is an international company in the retail industry, based in Amsterdam.

Benefits:

  • Many growth opportunities
  • Job rotation possible
  • 8% holiday pay
  • 25 days holidays
  • Travel reimbursement
  • Bonus (based on company performance)
  • International environment
  • Modern and new office based in Amsterdam