Customer Success Specialist | German & Dutch

  • Location


  • Sector:

    Customer Service

  • Contact:

    Konstantina Mimouli

  • Job ref:

    JN -052020-25491

  • Published:

    23 days ago

  • Expiry date:


Are you (near) native German and Dutch speaker ready to skyrocket your career? One of our clients, the leader in consumer goods in the heart of Rotterdam, is looking for a Customer Success Specialist to join their fun, dynamic and international team!

In this role you will:

  • Be the first point of contact for customers concerning orders and other requests
  • Assist customers online (phone-emails-social media) with information on the products (defects, returns, delays etc.)
  • Ensure a pleasant shopping experience
  • Stay updated about the latest market trends

What is in it for you?

  • Flexible working hours, to fit your wishes and needs
  • Friendly atmosphere, vibrant and fun working space and great team activities
  • Public transport reimbursement
  • Great starting salary and secondary benefits.
  • Excellent growth opportunities
  • 10% discount on products

Job Requirements:

  • (near) Native fluency in both German and Dutch
  • Ideally MBO 4 or HBO level of education
  • Relevant work experience in Customer Service would be nice but not mandatory
  • Proactive and service minded
  • Excellent communication skills

If this sounds interesting to you, don't hesitate to apply directly or contact me for more information!