Customer Success Representative | Dutch & German/French

  • Location

    The Hague

  • Sector:

    Customer Service

  • Contact:

    Panagiota Mangana

  • Job ref:

    JN -072019-24984

  • Published:

    6 days ago

  • Expiry date:

    2019-08-12

Are you ready for your next step as a Customer Success Representative? Do you have good communication skills and open-minded? Do you speak fluent Dutch and German or French? Our client provides services to different transportation industries and they are looking for their next Customer Success Representative (temporary contract).

Main Responsibilities

  • Main point of contact with the European customers and dealers
  • Billing inquiries, service requests, and handle complaints
  • Keep track of all the client details and comments in the CRM system
  • Actively support the team members in improving processes and procedures
  • More relevant tasks can be asked from the employer

Main requirements

  • Native or near-native Dutch and German or French speaker
  • MBO-HBO Level
  • Excellent communication skills
  • Good skills in Word and Excel
  • Excellent Customer Service skills

If you have great communication skills in Dutch and German or French and customer service skills, do not hesitate to apply! Should you have any questions, contact me panagiota@adamsrecruitment.com