Customer Service Representative | German & Dutch

  • Location

    The Hague

  • Sector:

    Customer Service

  • Contact:

    Konstantina Mimouli

  • Job ref:

    JN -012020-25330

  • Published:

    1 day ago

  • Expiry date:

    2020-02-20

Do you have experience in Order Management and Customer Service and are you looking for a new exciting challenge? Would you like to work in a rapidly growing company with a start up mentality and gain more responsibility? Then apply for this vacancy!

Our client is looking for a dynamic Customer Service Representative for the Dutch and German speaking markets.

Your main responsibilities:

  • Processing orders and warranties for Benelux and DACH areas
  • Communication with customers regarding products, stock, deliveries and innovations
  • Providing daily support for various activities in the office
  • Interacting with dealers and end customers through phone, emails and social media
  • Staying updated about the latest market trends and industry competitors

What’s in it for you?

  • A nice working environment with an open company culture
  •  8% holiday allowance and 24 vacation days
  • Reimbursement of transportation costs
  • Pension benefits
  • A market competitive salary

Your profile:

  • Excellent communication in both German and Dutch (written and spoken)
  • Experience in a similar position, ideally experience in B2B and B2C and in order to cash processing
  • Knowledge of ERP systems and MS Office applications
  • Commercial minded and driven by customer satisfaction
  • Flexible and easily adaptable to a fast-growing environment
  • Proactive and positive type of personality