Customer Service Representative| German

  • Location

    Rotterdam

  • Sector:

    Customer Service

  • Contact:

    Panagiota Mangana

  • Job ref:

    JN -062020-25554

  • Published:

    3 days ago

  • Expiry date:

    2020-08-30

Do you have experience in customer service and a passion for outdoor sports? One of our clients is looking for a German speaker to be a Customer Service Representative responsible for the company's partners in Germany.

Job responsibilities:

  • Be in contact with the company’s partners (stores) in Germany, answering all questions
  • Handling all requests such as order entries, complaints, special projects
  • Managing the order books, analyzing the status of orders, checking availability and ensuring on-time deliveries
  • Keeping track of the ongoing processes and provide solutions for improvements
  • Provide support to other departments when necessary such as accounts receivable and marketing
  • Assisting with translations

What’s in it for you?

  • Great life/working balance
  • Friendly team and a casual working environment
  • Free breakfast once a week 
  • Working with a company who cares about the environment and work ethics

Your profile:

  • Native or near-native German speaker
  • Fluency in English
  • A Bachelor’s degree or experience in a similar position
  • Experience with ERP systems (SAP or similar)
  • Proactive and service-minded attitude
  • Excellent communication skills

Sounds interesting? Apply now or contact Panagiota at panagiota@adamsrecruitment.com