Customer Service Manager | French

  • Location

    Amsterdam

  • Sector:

    Customer Service

  • Contact:

    Sandhya Subbammal

  • Job ref:

    JN -082019-25051

  • Published:

    15 days ago

  • Expiry date:

    2019-09-04

Do you have 3-4 years of experience working as a customer service team lead / manager? Have you managed teams of at least 5-6 people? Do you speak French fluently? Would you like to work for an international company in the retail industry that is involved in a lot of charity and sustainability projects all over the world and offer great growth opportunities?

Then look no further!

Job responsibilities as customer service manager:

  • Taking responsibility for the customer service department and the team
  • Account management with key accounts
  • Implementing new and reviewing existing sales agreements and customer service policies and procedures
  • Creating weekly and monthly reports
  • Support and execute several commercial projects
  • Cooperate with the logistics department to ensure correct execution and shipment of orders

Job Requirements for Customer service manager position

  • 3-4 years of management experience within the customer service department
  • Fluent in French and English
  • Experience with SAP (bonus)
  • Proficient user of Microsoft Excel (advanced in Excel)

The Offer:

Transport costs reimbursed, 8% holiday allowance, pension contribution, discount on their products and sample sales once a year, a direct contract of one year to start with.