Customer Service Executive | Italian

  • Location

    Nieuw-Vennep

  • Sector:

    Customer Service

  • Contact:

    Sandhya Subbammal

  • Job ref:

    JN -052018-24119

  • Published:

    5 months ago

  • Expiry date:

    2018-05-28

Do you want to be a part of a fast-growing industry? Do you have at least two years of experience in customer service? Do you speak Italian and English fluently? Then keep reading further!

Job Description:

  • Prepare and deliver customer quotations and pro-actively follow up on outstanding customer quotations
  • Process orders and close sales ;prepare order reports
  • Expedite customer back-orders and keeps them abreast of status
  • Participate in sales promotions
  • Increase sales and customer satisfaction
  • Research (technical) inquiries and communicates appropriate information to the customer.
  • Trouble shoot
  • Keep Sales Management abreast of any recognized trends, problems or opportunities

Job Requirements:

  • Fluent in English and Italian; basic Dutch is preferred
  • 2-3 years of experience in customer service
  • Experience working with SAP and Microsoft office
  • High commercial drive and ability to detect sales leads
  • Customer oriented mindset and great communication skills

Client profile:

Our client is an international company in the Aviation industry.

Benefits:

  • 8% holiday pay
  • 25 days of holidays
  • Travel reimbursement
  • International working environment
  • Free parking spots