Customer Service Dutch|French

  • Location

    Rotterdam

  • Sector:

    Customer Service

  • Contact:

    Edina Struhar

  • Job ref:

    JN -082018-24312

  • Published:

    6 days ago

  • Expiry date:

    2018-09-28

Do you like working in an international company assisting clients and guiding them? Do you also like getting involved in operational projects from time to time? Then apply for this vacancy!

Job responsibilities:

  • Receiving and taking care of inbound calls and emails from clients on daily basis
  • Answering customers’ queries regarding insurance policies
  • Informing them of various insurance plans possibilities
  • Advising customers on choosing the optimal plan for them
  • Being part of various projects from time to time

What’s in it for you?

  • A challenging job in an international organization
  • Working in a stable and friendly team
  • A pleasant working environment and a long term role
  • Guidance and coaching
  • A competitive salary
  • Reimbursement of travel expenses

Job requirements:

  • An MBO or HBO or already 5 years’ experience in Customer Service
  • Excellent communication and listening skills
  • Fluency in Dutch, French and English ( in speaking and writing)
  • Wft Basis and Schade Particulieren diplomas is a plus
  • Being accurate and adapt quickly to any situation