Customer Order Management | Hebrew

  • Location

    Rotterdam

  • Sector:

    Customer Service

  • Contact:

    Audrey Monje

  • Job ref:

    JN -022019-24702

  • Published:

    6 days ago

  • Expiry date:

    2019-03-14

Are you customer focused and looking for a challenge in the EMEA customer care area? Do you speak fluent English and Hebrew? Our client is looking for someone stable and motivated to join their team.

Job Responsibilities

  • Order management from A to Z
  • Repair and exchange requests
  • Keep the performance and service level standards
  • Coordinate the different department efforts to enhance customer satisfaction
  • Report findings and recommendations during internal meetings
  • Listen to customers’ needs and make the accurate recommendations maximizing customer’s experience

Why should you apply?

  • You can manage international accounts in your job and have your own responsibilities
  • You would be part of an excellent young and fun team
  • You manage the whole order to cash processes independently
  • You can help the company grow by maintaining excellent client relationship on a B2B level

Job Requirements

  • Fluent in English and Hebrew
  • At least 2 years of experience in customer service or related
  • Excellent organizational and communication skills with the ability to build and maintain positive relationships
  • Independent and proactive, as well as a team player
  • An analytical approach towards problem-solving and deadline oriented
  • Proactive and able to adapt to the different customers and profiles
  • Flexible working hours may be required on Sundays

Our client is an international player in industrial technologies with a business casual work environment and a flat organizational structure.