Customer Operations Specialist | Dutch

  • Location

    Rotterdam

  • Sector:

    Customer Service

  • Contact:

    Edina Struhar

  • Job ref:

    JN -072019-25031

  • Published:

    about 22 hours ago

  • Expiry date:

    2019-09-19

Are you a Customer Operations Specialist fluent in Dutch and you are looking for a new adventure ? An International company located near Rotterdam is looking for a Customer Operations Specialist to join their team.

Your responsibilities will be: 

  • Processing sales orders in a timely manner and according to policies
  • Generating quotations per request and following up to covert quotes into orders
  • Managing and maintaining the total order book for all assigned accounts
  • Following up on shipment schedules to prevent setbacks and ship goods in a timely manner
  • Communicating and addressing all customer requests related to labeling or handling shipments
  • Handling customer complaints and providing appropriate solutions and alternatives; following up to ensure that resolution is achieved
  • Communicating with Sales Representatives about matters related to product availability

What is in it for you :

  • International working environment
  • Competitive market salary
  • Flexible working hours if necessary
  • 27 holiday days
  • Possibility of growing within the company

Requirements

  • Bachelor's degree preferably in business administration or relevant
  • Minimum 3 years of Order Management experience
  • Good analytical skills and excellent communication skills in the Dutch and English language
  • Experience on marine electronics technology is highly required
  • Lots of energy and hands on attitude, eager to learn 
  • Accurate and well organized
  • Results and solution driven
  • Knowledge of Logistics practices

Would you like to know more or apply? Contact edina@adamsrecruitment.com or hit the apply button!