Customer Care | German native | part-time

  • Location

    Amsterdam

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Contact:

    ElisaMozena

  • Contact email:

    elisa@adamsrecruitment.com

  • Job ref:

    JN -082018-24303

  • Published:

    about 1 month ago

  • Duration:

    -8

  • Expiry date:

    2018-09-15

  • Startdate:

    2018-09-03

Do you like to working in a dynamic, fast growing environment?

For one of our clients we are looking for a Customer Service Representative who will work together with other 4 colleagues and assist the German market. This is a start-up company that has been in the market for only 2 years and is changing the market in which they operate. You will be given the freedom to work in shifts and plan your own schedule.

Responsibilities:

  • You will be the main point of contact for customers with queries over the phone, chat and email
  • Give information to customers concerning their orders
  • Communicate with internal and external stakeholders
  • Escalate issues to other departments and search for answers independently

What are we looking for:

  • Excellent English
  • Fluency in German (Dutch is a plus!)
  • HBO working and thinking level, flexible, down-to-Earth
  • Communicative, friendly and professional

Company profile:

  • Start-up
  • Dynamic and young team
  • The company has a cool office in a great location in Amsterdam
  • Travel costs reimbursement