Customer Care | German | Amsterdam | Full time | Green Energy

  • Location

    Amsterdam

  • Sector:

    Customer Service

  • Contact:

    Sandhya Subbammal

  • Job ref:

    JN -092020-25672

  • Published:

    5 days ago

  • Expiry date:

    2020-10-15

Do you have a customer-oriented mindset? Do you speak German fluently? Would you like to work for a company that creates a positive impact on the environment?

Then keep reading further!

Key responsibilities as a Customer Service Representative:

  • Handle incoming requests and questions
  • Act as the first point of contact for the new and existing customers via phone and by e-mail
  • Coordinate with different departments to analyze and solve reoccurring errors
  • Analyze (technical) problems and offer the right solution
  • Identify and implement process improvements

The ideal Customer Service Representative candidate:

  • Fluent in German and English (written and verbal)
  • Prior experience with customer service is a plus and not a must
  • Must be available 40 hours per week

Company profile:

Our client is an international company based in the renewable energy field. They have a young, multicultural and dynamic work culture and rapidly growing (they doubled in number in 2018).

Benefits:

  • 100% Travel reimbursement
  • Highly subsidized organic lunches
  • Lots of attention to personal development
  • Drinks and other social activities after work
  • International work environment with lots of growth opportunities