Customer and Claims experience representative | Dutch

  • Location


  • Sector:

    Customer Service

  • Job type:


  • Contact:

    Sandhya Subbammal

  • Contact email:

  • Job ref:

    JN -112019-25259

  • Published:

    10 months ago

  • Expiry date:


Do you hate working in a call-center kind of environment? Do you want more than just a customer service job? Do you have experience handling claims? Would you like to grow within a rapidly growing and well-funded start-up based in the heart of Amsterdam? Are you creative problem solver and work in a detail oriented manner? Do you speak Dutch fluently? Would you like to fast-track your career?

If this sounds like you then we have a great opportunity for you!

Job tasks as a customer and claims experience rep:

  • Responsible for handling simple or fast-track claims
  • Define and fine-tune working processes
  • Flag operational improvements and lead in the execution thereof
  • Prepare reports based on data analysis and provide guidance and recommendation based on them
  • Providing daily support for various activities in the office
  • Staying updated about the latest market trends and industry competitors

Job requirements:

  • Fluent in Dutch
  • Claims handling experience is a plus (not a must)
  • No 9-5 mentality
  • Attention to detail
  • Entrepreneurial mind-set
  • Creative personality
  • Customer-oriented mindset
  • Holder of Wft Basis and Wft Schade particulier license is a big plus!

Company profile:

Our client is a rapidly growing start-up in the services industry. They have a young and fresh work culture and currently looking for candidates who are looking to grow with them.


  • 25 days of holiday
  • 8% holiday pay
  • Travel reimbursement
  • Direct one year contract (with the possibility of extension)
  • Free Friday lunch
  • Gym Discounts
  • Pension contribution
  • Monthly team building and social events
  • Free daily fruit and snacks in the office
  • International, young and dynamic atmosphere
  • Growth possibilities

Please feel free to give me a call if you have questions about the vacancy or are not sure if you could meet their requirements!

Please notice that we’ll only consider candidate with a valid work permit for the Netherlands.