Account Coordinator | French

  • Location

    Rotterdam

  • Sector:

    Sales

  • Contact:

    Audrey Monje

  • Job ref:

    JN -022018-23971

  • Published:

    8 months ago

  • Expiry date:

    2018-03-26

The Account Coordinator will serve as a point-of-contact for luxury retail store locations, in addition to coordinating the day-to-day support functions for a group of assigned accounts.

Key responsibilities:

  • Assist Account Managers and Account Executives in obtaining product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
  • Collaborate across departments to prepare data reports for review of forecasts, profitability analysis, and usage data.
  • Monitor all outstanding items associated with customer accounts, including product orders to ensure delivery by specified dates.
  • Review inventory levels and provide order recommendations for customers.
  • Communicate with accounting department to resolve billing issues and address past due receivables.
  • Assist with procurement activities for goods and services.
  • Provide support to Account Managers in their day-to-day responsibilities.

Key accountabilities:

  • Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up.
  • Ensure professional, accurate and timely communication to complete tasks and resolve issues.
  • Oversee all phases of assigned projects to ensure completion within budget and schedule.
  • Maintain a high level of confidentiality in all tasks.

Key qualifications:

  • Superior attention to detail and prioritization of multiple projects and initiatives in a deadline-driven environment.
  • Excellent organizational and customer relations skills are required.
  • Ability to multi-task and solve a variety of complex problems.
  • Must work independently with ability to take direction from multiple persons in different office locations globally.
  • Knowledge of the metric system, multi-currency transactions, time zones, and geography.

Minimum qualifications:

  • University degree in Business Administration or similar field or 4+ years of experience in a related role is required.
  • Must speak, read, and write fluently French and English
  • Advanced proficiency in Microsoft Office Suite, including Word and Excel, is required.