Support Consultant | IT

  • Location

    Rijswijk

  • Sector:

    IT

  • Contact:

    Audrey Monje

  • Job ref:

    JN -102021-26337

  • Published:

    22 days ago

  • Expiry date:

    2021-11-06

Do you already have experience as a Service Desk Support Coordinator or Support Engineer ? Do you wish to do more than only support? Becoming a consultant would also be interesting for you? This role is for you!

As a Support Consultant you are the first point of contact for our customers. You can accurately analyze requests and enjoy finding the solution yourself. You will also act as a consultant and go visit clients.


On daily basis you will

  • Monitoring customer environments and executing clearly defined changes and assignments.
  •  Giving solicited and unsolicited advices to customers, to get even more value from our applications.
  • Have daily contact with customers, receiving tickets and solving issues.
  • Manage multiple requests and projects as the same time..
  •  Visiting clients and acting as a consultant offering new perceptive or options.

What is it in for you?

  • An Informal and Friendly working environment.
  • Opportunity to grow within the organization.
  • Training and courses opportunity
  • Friday drinks
  • 26 Holidays Day and a 13 months
  • Flexible working hours.

Requirements

  • Experience as Support Engineer or Support Desk or a passion and affinity for IT.
  • Being able to read SQL and scripting languages..
  • Being empathetic and able to understand and fulfill the customer's wishes.
  • Excellent time management skills and stress resistant
  • You speak and write fluently Dutch and (business) English
  • You are analytically strong and solution-oriented

Feel free to apply or contact me for more information at audrey@adamsrecruitment.com.