Sales Support | French

  • Location

    Almere Stad

  • Sector:

    Customer Service

  • Contact:

    Elisa Mozena

  • Job ref:

    JN -032021-25910

  • Published:

    8 days ago

  • Expiry date:

    2021-05-06

Are you fluent in French? Do you like sales support and account management? Do you enjoy working in an international, fast-growing, and dynamic environment with lots of growth opportunities? Are you currently based in the Netherlands with a valid work permit?

Then we have the perfect opportunity for you!

Job description:

  • Ensure all sales orders are processed accurately and in a timely manner
  • Update customers on the order status, documentation and shipping plans
  • Ensure accurate and timely progress of contract agreements, orders, invoices, payments, deliveries and other queries
  • Follow up on open orders and back orders and provide solutions where there is a shortage or products constraint
  • Ensure all customer contact (verbal and written) is handled in a timely, professional and satisfactory manner
  • Prepare and analyze reports and assist sales managers to submit and maintain price lists, agreements and business documents
  • Attract new potential customers and drive business growth by analyzing customers’ needs and by answering product and service-related questions
  • Maintain and update customer account details
  • Maintain financial accounts by processing customer adjustments

Job Requirements:

  • French and English on a native or almost native level (written and verbal)
  • At least 1-2 years experience in a customer service or sales support role
  • Customer service orientation with attention to details 
  • Excellent communication skills
  • Experience of data entry and use of computerized sales order processing systems
  • Good Excel Skills
  • Commercial flair
  • Full-time availability to work in the office
  • Currently based in the Netherlands with a valid work permit

Benefits

  • Travel reimbursement
  • 8% holiday pay
  • 25 holiday days
  • Direct contract with the company
  • Free Friday lunches
  • Free daily fruits
  • The international and dynamic work environment

We look forward to receiving your application!