Logistics Analyst | English

  • Location

    Amsterdam

  • Sector:

    Customer Service

  • Contact:

    Izumi Sawada

  • Job ref:

    JN -082021-26223

  • Published:

    about 2 months ago

  • Expiry date:

    2021-10-14

Are you interested in working for a fast-growing international company? Are you customer-oriented and have an analytical mindset? Then, we are looking for you! On behalf of our client, which is a very successful player in the consumer electronics sector, we are looking for a Logistics Analyst.

Responsibilities:

As Logistics Analyst, you will be responsible for executing and supporting order fulfillment processes on a day-to-day basis. The purpose of the role is to flawlessly execute the order management process in both ERP as well as Amazon Vendor Central and to prepare logistics reports. You will work closely with sales and the (3rd party) logistics service providers on a day-to-day basis and report to their international operations.

Order Management

  • Responsible for outbound order management activities: order entry, order amendment, and returns
  • Plan and monitor outbound shipments coordinating with sales and customers
  • Ensure internal ERP system is aligned with Amazon vendor Central
  • Maintain logistics master data in both ERP Oracle and Amazon Vendor Central

Logistics

  • Act as a point of contact for the logistics service provider
  • Issue and manage value-added service activities
  • Ensure aligned inventory balance internally and with external partners
  • Ensure all Amazon chargebacks are dealt with in the Vendor Central as well as timely addressed to internal stakeholders

Reporting on logistics performance

  • Prepare and develop periodic reporting on order status and amazon chargebacks
  • Perform ad-hoc data analysis

Requirement:

  • Excellent communication skills in English (other languages are a plus)
  • Bachelor’s degree or higher, preferably in the direction of logistics
  • Customer-oriented and analytical mindset
  • Willingness to learn and develop
  • Able to handle pressure and meet the deadlines
  • Experience in Oracle
  • Experience in Amazon Vendor Central is a plus
  • Prior experience in a scale-up company and/or customer service position is advantageous 

What’s in it for you?

  • Opportunity to learn E-commerce from scratch
  • Possibilities to grow within a company
  • Competitive salary package
  • International work environment, and many more!

Interested? Feel free to apply or contact me for more information at izumi@adamsrecruitment.com.