Junior Account Manager | Dutch and English

  • Location

    Hoorn

  • Sector:

    Customer Service

  • Contact:

    Sylvia Lubak

  • Job ref:

    JN -092021-26307

  • Published:

    about 1 month ago

  • Expiry date:

    2022-02-28

Our client is a scale up company in financial services offering innovative software solutions. For their offices in Opmeer region we are currently seeking a full time junior Account Manager fluent in Dutch and English.


Responsibilities:

  • Responsible for client on-boarding processes

  • Being the first point of contact for customers

  • Handling customer complaints

  • Manage internal customer related workflows / procedures

  • Meet customer satisfaction levels and convert Customers into ambassadors

  • Manage invoices lifecycle on a daily basis and check whether they meet the set requirements.

The ideal candidte:

  • Speaks fluent Dutch and English

  • A junior / account manager is a customer manager at junior and medior level who produces good quantity amounts and quality work but still needs some help to do so in a very good way

  • He/She is learning and improving but producing at the same time but has some gaps to improve on

  • He / She performs and needs support at times but is motivated enough to improve and shows personal growth

  • Shows hunger to improve

  • Listens and adapts

  • Shows personal and operational progress

  • Is motivated to learn constantly

  • Is able to communicate clearly

  • Is positive and humble

What do they offer:

  • A direct contract for twelve months to start with

  • Opportunities to learn and grow (internal and external trainings)

  • Share options plan

  • Travel expenses

  • Dynamic, informal and international office environment

  • Team building activities outside the office

Feel free to apply or contact me for more information at sylvia@adamsrecruitment.com