Customer Support Representative | French

  • Location

    The Hague

  • Sector:

    Customer Service

  • Contact:

    Konstantina Mimouli

  • Job ref:

    JN -052021-26081

  • Published:

    20 days ago

  • Expiry date:

    2021-07-14

Do you speak excellent French and English? Would you like to be part of an international team and work in Customer Support? Then keep on reading!

For one of our clients we are looking for a Customer Success Representative with to-do mentality, proactive and positive attitude.

Main Responsibilities

  • Act as the the main point of contact for the European customers and dealers
  • Handle billing inquiries, service requests, and complaints
  • Keep track of all the client details and comments in the CRM system
  • Actively support the team members in improving processes and procedures

Main requirements

  • Excellent fluency in French and English
  • Excellent verbal and written English skills
  • MBO-HBO Level
  • Customer oriented and proactive
  • Preferred availability: full-time 40 hours p/w

Sounds interesting? Feel free to apply!