Customer Support & Office Assistant | German/French & Dutch

  • Location

    Amsterdam

  • Sector:

    Customer Service

  • Contact:

    Sara Bonds

  • Job ref:

    JN -082021-26236

  • Published:

    25 days ago

  • Expiry date:

    2021-10-31

Do you want to make use of your language skills? Are you looking for that next step to fast-track your career? Do you want to work for a fast-growing and international company with great growth opportunities? If you have answered YES!, this might be the opportunity for you!

For our international client within the retail business, I am looking for a Customer Support Representative & Office Assistant to join their team in Amsterdam. In this role you, you will be the voice of the company’s brands and support, develop and nurture the relationships with the company’s customers, while ensuring a pleasant work environment for yourself and your colleagues.

Key responsibilities:

  • Be the first contact between the brand and the customer
  • Provide product information and effective technical support through different channels (phone, e-mail)
  • Provide first-class, high-quality, professional responses to customer inquiries
  • Delivering a constant and pro-active improvement of product/support knowledge.
  • Receive, register and manage all incoming service / support calls from customers
  • Implement and manage the company eBay account together with Team Lead
  • Make sure the office is in pristine condition, and support your colleagues in their work by booking and arranging meeting rooms, ordering office equipment, and directing incoming office calls

Requirements:

  • Fluent in German and Dutch OR French and Dutch (written and spoken)
  • Service and customer-oriented mindset
  • Good team spirit and business goals’ oriented.
  • Tech affinity and good knowledge of Windows
  • Proven experience in IT is an advantage (not a must)

Benefits:

  • Many growth opportunities
  • Direct contract with the company
  • Job rotation possible
  • 8% holiday pay
  • 25 days holidays
  • Travel reimbursement
  • International environment
  • Modern and new office based in Amsterdam

Sounds interesting? Feel free to apply or contact me for more information at sara@adamsrecruitment.com.