Customer Success Representative | German & Dutch

  • Location

    Rotterdam

  • Sector:

    Customer Service

  • Contact:

    Panagiota Mangana

  • Job ref:

    JN -022021-25896

  • Published:

    11 days ago

  • Expiry date:

    2021-03-19

Are you (near) native German and Dutch speaker? Are you a student and you are ready to join a fast-growing organisation? Then keep on reading! One of our clients, leader in consumer goods, located in the heart of Rotterdam, is looking for a Customer Success Representative. This is a home- based position and you can choose how many hours you want to work per week from a minimum of 12 hours up to 40 hours per week!

In this role you will:

  • Be the first point of contact for customers concerning orders and other requests
  • Assist customers online (phone-emails-social media) with information on the products (defects, returns, delays etc.)
  • Ensure pleasant customer experience
  • Stay updated about the latest market trends

What is in it for you?

  • Flexible working hours, to fit your wishes and needs
  • Growth opportunities
  • 10% discount on products

Job Requirements:

  • (near) Native fluency in both German and Dutch
  • Bachelor 's degree or HBO strongly preferred
  • Relevant work experience in Customer Service would be nice but not mandatory
  • Proactive and service minded
  • Excellent communication skills

Sounds interesting? Apply now! This is a great opportunity for working students who want to gain experience within a dynamic working environment.