Customer Success Representative | Czech & Slovak

  • Location

    The Hague

  • Sector:

    Customer Service

  • Contact:

    Konstantina Mimouli

  • Job ref:

    JN -022021-25886

  • Published:

    22 days ago

  • Expiry date:

    2021-03-07

Are you a native Czech and Slovak and a fluent English speaker? Would you like to be part of an international team and work in Customer Support? Then keep on reading!

For one of our clients we are looking for a Customer Success Representative with to-do mentality, proactive and positive attitude.

Main Responsibilities

  • Be the main point of contact for the European customers and dealers
  • Handle billing inquiries, service requests, and complaints
  • Keep track of all the client details and comments in the CRM system
  • Actively support the team members in improving processes and procedures

Main requirements

  • Native Czech&Slovak speaker is a MUST
  • Excellent verbal and written English skills
  • MBO-HBO Level
  • Customer oriented and proactive
  • Availability to work full-time 40 hours per week

Sounds interesting? Feel free to apply!