Customer Service Specialist | BENELUX

  • Location

    Houten

  • Sector:

    Customer Service

  • Contact:

    Barbara Rojas Garcia

  • Job ref:

    JN -102021-26371

  • Published:

    3 months ago

  • Expiry date:

    2022-02-24

Are you a flexible, fast learner, and easily adaptable customer service specialist with an interest in the supply chain looking for your new professional challenge?

For one of my clients, a leader in the health sector, I am looking for a Customer Service Specialist to join their team in Houten where you will be the first point of contact for customer queries, from book sales to assist the supply chain processes

Main Responsibilities

  • Order to cash management

  • Proactively manage the urgent request and communication with stakeholders to reduce delays in products

  • Proactively ensure accurate communication with the clients

  • Assist with cash collection when needed

What you should have:

  • Minimum of 2 years of experience in frontline customer service

  • Outstanding skills French (written and spoken)

  • Advanced experience with Oracle EBS, specifically supply chain-related responsibilities

  • Microsoft Office suite skills

  • Methodical problem solver

  • Very good interpersonal skills with excellent customer service and “can do “mentality

  • Able to efficiently prioritize work and timely inform stakeholders on the progress

  • Experience working within a multi-cultural environment

What is there for you:

  • Working from home allowance

  • Insurance allowance

  • 5% annual bonus based on company performance and goals

  • Hybrid working model

  • Growing opportunities 

Sounds interesting? Feel free to apply or contact me for more information at Barbara@adamsrecruitment.com