Customer Service Representative | German

  • Location

    Maastricht

  • Sector:

    Customer Service

  • Contact:

    Barbara Rojas Garcia

  • Job ref:

    JN -102021-26358

  • Published:

    14 days ago

  • Expiry date:

    2021-11-12

One of our clients, with a beautiful office located in the city center of Maastricht, is looking for a Customer Service Representative to join their dynamic and international team!

Do you have experience in a customer-facing role? Are you fluent in German and English? If your answer is yes and yes - You might be just the person we are looking for!

In this role you will:

  • Be the first point of contact between the brand and the customer
  • Assist customers through multiple channels (phone-emails-social media)
  • Receive, register, manage all incoming service/ support calls from clients
  • Contribute to the development of the customer engagement center

What is in it for you?

  • Friendly atmosphere with international environment
  • Travel costs reimbursement
  • Great starting salary

Job Requirements

  • Outstanding language skills in German
  • Fluency in English
  • Bachelor's degree or HBO strongly preferred
  • Relevant work experience in Customer Service is a plus
  • Proactive and service-minded attitude
  • Excellent communication skills

Our client is a start-up company with an innovative mobility concept! Sounds interesting? Feel free to apply or contact me for more information at Barbara@adamsrecruitment.com