Customer Service Representative | Dutch

  • Location

    Rotterdam

  • Sector:

    Customer Service

  • Contact:

    Ata Akpojiyovbi

  • Job ref:

    JN -082021-26253

  • Published:

    about 1 month ago

  • Expiry date:

    2021-10-15

Our client, an international insurance company is looking for a customer service representative for their office in Rotterdam. You will work with a supportive close-knit team in one of the top insurance companies in the world. You will have plenty of on-the-job training opportunities and the chance to work in an ambitious, growing organization.

Responsibilities:

  • Advice private and business customers in the Netherlands on the company's insurance policies
  • Redirect customers to other departments
  • Processing customer data in systems
  • Sell new policies and retain customers
  • Drafting and sending letters and documents
  • Processing incoming files with sold insurances

Requirements:

  • 1 to 2 years of relevant customer service experience. Sales experience is also a plus
  • Good command of Dutch and English (both orally and in writing),French is an advantage
  • MBO+ or HBO working and thinking level
  • Excellent communication and listening skills;
  • Wft Basis en Schade Particulieren diplomas, or are willing to obtain them soon
  • Excellent problem solving skills and attention to detail
  • You can can with tight deadlines and are flexible

Why you should apply:

  • Competitve salary
  • travel compensation
  • 38 hour work week
  • Training and professional development opportunities

Sound like the job for you? Feel free to apply or contact me for more information at ata@adamsrecruitment.com.