Customer Service Advisor | German

  • Location


  • Sector:

    Customer Service

  • Contact:

    Elisa Mozena

  • Job ref:

    JN -092020-25691

  • Published:

    28 days ago

  • Expiry date:


Do you have a customer-oriented mind-set? Do you speak German fluently? We are looking for an enthusiastic candidate for one of our clients, a British company in the insurance industry with a new office in Amsterdam.

What will your tasks be as a Customer Service Representative?

  • Be the first point of contact for customers and partners, answering their queries
  • Ensure the diary system is up to date regarding customer’s information
  • Handling claims and collecting documents from each case
  • Obtain statements from parties reporting claims
  • Processing all documents and investigate whether all the evidence is in place
  • Act as a mentor to less experienced or new colleagues

What are we looking for in a Customer Service Representative?

  • German native-level, English fluent
  • Great communication skills, flexibility and open-minded
  • Ideally min. 6 months of experience in a similar role or in an office position
  • Living in the Amsterdam area
  • Available full-time

The company is offering a direct contract, performance bonuses and intensive training.

Interested? Feel free to apply directly or send your CV to Elisa ( or Katherine (